Privacy Policy
1. Introduction
Welcome to wonex (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.wonex.store, use our services, or interact with us.
2. Information We Collect
2.1 Personal Information
We may collect personal data that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed by third‑party payment providers)
2.2 Automatically Collected Information
When you visit our site, we automatically receive certain technical information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referral URL
3. How We Use Your Information
We use the collected data for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, invoices, and shipping updates
- Responding to inquiries sent to [email protected] or via phone (+1 (615) 646-9872
- Improving our website, products, and services
- Complying with legal obligations and preventing fraud
4. Sharing and Disclosure
We may share your information with:
- Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email marketing platforms)
- Law enforcement or regulatory authorities when required by law
- Business partners, only to the extent necessary to fulfill your order
We do not sell, rent, or trade your personal data to third parties for their marketing purposes.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Order records are typically kept for a minimum of seven (7) years for tax and accounting purposes.
6. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Withdraw consent where consent is the legal basis for processing
- Request a copy of your data in a portable format
To exercise these rights, please contact us at [email protected].
7. Security Measures
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
9. Links to Third‑Party Sites
Our site may contain links to external websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third‑party sites you visit.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date. Continued use of the site after revisions constitutes acceptance of the updated terms.
11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1 (615) 646-9872
Address: 3182 Southeast Oak Lane, Nashville, Tennessee 37235, United States
Last Revised: April 15, 2026